Terms and Conditions
Payment Policy
1.1 The participant has agreed to pay the applicable program fee in exchange for the selected iSPiiCE volunteer program.
1.2 An application fee of $200 (USD) is payable upon confirmation of booking at least 45 days prior to arrival. Please be advised that early booking is always advised to avoid dissapointment.
1.3 The remaining balance (the program fee) is due in Indian Rupees or American dollars on arrival (no later than five days into the program).
1.4 Prices on the website and printed material are subject to change without warning. Once the application fee is received, the program fee cost is guaranteed and will not change.
Cancellation and Refund
2.1 iSPiiCE reserves the right to cancel the program in the event of significant operational problems or to reject any individual prior to the program start date.
2.2 In the unlikely event of this happening, the total monies paid to iSPiiCE will be refunded in full. iSPiiCE shall not be responsible for any further liability.
2.3 If the participant wishes to cancel for any reason this must be set out in writing and sent by email
2.4 Cancellation will be deemed valid when an email notification has been received back from iSPiiCE.
2.5 iSPiiCE incurs planning and administration costs prior to participant arrival. Therefore the application fee is not refunded to the participant. The application fee may be applied to another iSPiiCE program which must be scheduled within 12 months after cancellation, subject to availability.
Changes to Program Start Date
3.1 iSPiiCE allow participants to postpone their program start date depending on availability. The application fee may be applied to a new program provided it is scheduled within 12 months of the original scheduled date.
Collection and Travel Arrangements
4.1 Flights are not included in the program fee. iSPiiCE take no responsibility for any event relating to the flights of the participant.
4.2 Participants are collected at Delhi airport at a pre agreed time between 12pm Saturday and 2pm Sunday. Participants requiring collection out with these times may incur a $50 collection fee.
4.3 Participants are met by an iSPiiCE representative who will make themselves known by use of a placard. In the unlikely event that you fail to meet our representative it is the participants responsibility to call 0980 5401 998 from Delhi or 0091 980 5401 998 from an international number to arrange a meeting point.
4.4 At the end of your placement participants are transported back to Delhi airport.
4.5 Should participants cancel their program early iSPiiCE is not responsible for their return travel arrangements.
4.6 iSPiiCE will provide all transfers to and from work areas.
4.7 iSPiiCE offer three excursions as part of the program for placements lasting 4 weeks or more. For 2 and 3 week placements two excursions are provided.
4.8 If due to unforeseen or special circumstances iSPiiCE are unable to provide excursions to the stated destinations an excursion of equal or greater value will be offered in its place as selected by iSPiiCE.
Participant Behaviour
5.1 iSPiiCE reserves the right to release the participant from the program with no refund should the participant be found to have partaken in illegal activities, including illegal drug taking or abusive behaviour. Volunteers agree to follow the rules and directives set out by iSPiiCE and its affiliates and the policies of the community in which they volunteer. iSPiiCE will not arrange the transfer of the participant to Delhi in circumstances of non compliance of these rules.
5.2 When on placement, please bear in mind that you need to have a flexible and open minded attitude. Work environments often differ from the formal settings you are accustomed to in your home country. Should any work related problem arise iSPiiCE staff will be helpful and friendly in dealing with the matter but you must also be trying your best. There is a certain expectation that you will use initiative to solve smaller problems at your own.
Limitation of Liability
6.1 Volunteers acknowledge and accept that you participate at your own risk. To live, work and temporarily offer volunteer services in a developing country can involve a certain degree of assumed risk. iSPiiCE cannot be responsible for negligence or omissions of any company or person engaged in carrying out services involved, apart from our own staff. For example this would include third party transportation undertakings. iSPiiCE is not responsible for the loss or damage to property, personal injury, accident, illness, delay or expense sustained by the participant while taking part in our programs.
6.2 Volunteers must purchase comprehensive travel insurance cover to participate in an iSPiiCE Volunteer Program.
Criminal Records
7.1 The particpant understands that it is a criminal offence to apply for or accept any work with children (paid or unpaid) if disqualified from working with children. By applying for the program the particpant declares that they have never been convicted of a sexual offence , or dismissed from a post working with children or vulnerable adults for malpractice.
iSPiiCE reserves the right to carry out a criminal records check prior to the volunteer starting the program.
Photos and Videos
8.1 By joining the program participant agrees that iSPiiCE may use photos, videos and written feedback relating to their iSPiiCE program to be used on iSPiiCE website, partner sites and on marketing or promotional materials.
